Policies

HELP PREVENT THE SPREAD OF COVID-19.

TO PROTECT YOURSELF AND OTHERS:

Practice physical distancing. Stay 6 feet apart at all times.

Wash your hands often with soap and water for at least 20 seconds

Cover coughs and sneezes with a tissue or your elbow

Avoid touching your face

Watch for COVID-19 symptoms: cough, fever, shortness of breath, runny nose or sore throat

Stay home if you feel unwell 

Booking a Tee Time

Bookings may be made up to 14 days in advance. Bookings must be secured with a telephone number and email address.

  • Online or By Phone: 1 to 4 golfers
  • Online Only: More than 4 golfers (maximum 8 golfers per username)

At this time during COVID-19, we are not offering:

  • Group or Tournament bookings
  • Group or Tournament meals options
  • Senior or Junior rates
  • 9-hole tee times
  • 18-hole Twilight tee times

Cancellations

Any no shows in your group will be charged full rate to the booking individual, unless cancelled/changed up to 12 hours before your tee time.

To cancel or change your booking:

  1. Call the Pro Shop from 7am to 3pm at 905-319-5991 x3; OR
  2. If booked online, go to Tee-on.com; OR
  3. Email anytime, info@crosswindsgolf.com

Rain Cheques

Rain cheques may be issued by the Pro Shop during inclement weather conditions. Rain cheques are valid anytime for one year from the date of issue. The following is a percentage of the green fee that would be issued in a rain cheque based on where play was stopped:

Hole #1 – 100% Hole #7 – 62% Hole #13 – 28%
Hole #2 – 90% Hole #8 – 56% Hole #14 – 23%
Hole #3 – 84% Hole #9 – 50% Hole #15 – 18%
Hole #4 – 78% Hole #10 – 45% Hole #16 – 0%
Hole #5 – 73% Hole #11 – 39% Hole #17 – 0%
Hole #6 – 67% Hole #12 – 34% Hole #18 – 0%

Pace of Play

Crosswinds Golf & Country Club expects an 18-Hole round of golf to be completed within 4.5 hours. Our Player's Assistants will advise slower groups about the proper pace of play in order to ensure the best possible experience for all golfers. Crosswinds Golf & Country does not allow groups to play with more than four players per tee time.

Spectators

Crosswinds Golf & Country Club does not allow any spectators on the golf course, walking or riding in a cart.

Dress Code

Crosswinds Golf & Country Club requests that traditional golf attire be worn at all times on the golf course and at the practice facilities. As a mandatory soft spike facility, Crosswinds will not allow any footwear that is deemed detrimental to the golf course.

Examples of Acceptable Attire: Examples of Unacceptable Attire:
  • Collared Golf Shirts
  • Traditional Slacks
  • Golf or Khaki Shorts
  • Skorts (Women)
  • Sleeveless Golf Shirts (Women Only)
  • Golf Shoes (soft spikes only)
  • Running Shoes
  • Denim Jeans or Shorts
  • Bathing Suits or Short Shorts
  • Athletic Pants or Shorts
  • T-Shirts
  • Tank Tops
  • Boots, Sandals, High Heels, Metal Spikes
  • Sports Jerseys

Alcohol

As a licensed facility issued by the AGCO, all alcohol must be purchased from Crosswinds Golf & Country Club. Crosswinds Golf & Country Club has the right to refuse service in order to serve responsibly and ensure the safety of all our customers and employees. Crosswinds has a zero-tolerance alcohol policy. For the safety of our guests and staff, BRINGING YOUR OWN ALCOHOL IS NOT PERMITTED. Anyone with their own alcohol will have the entire group fees forfeited and all will be asked to leave immediately. We reserve the right to check all coolers and bags on Crosswinds property.

Accessible Services and Programs – AODA

Crosswinds Golf & Country Club is committed to ensuring our services and programs are available and accessible to people with disabilities in a way that respects their dignity and independence in accordance with the 2005 Accessibility for Ontarians with Disabilities Act (AODA).

We are aware of differences and we make every effort to assist with accessibility, including communication, assistive devices, telephone services, service animals and support persons. If you have questions, or to provide feedback regarding how we offer assistance to people with disabilities or about our Accessibility Policy, please contact us.

We will communicate with people with disabilities in ways which take their disability into account.

In person or by mail: 6621 Guelph Line, Burlington, Ontario L7P 0A6
By telephone: 905-319-5991
By email